Detailed quality initiatives ensure logistical management of products and services in a timely manner through proven providers that have met strict credentialing and quality guidelines. MCAS provides quality outcomes because only highly trained Customer Care Technicians that maintain industry certifications in their respective departments arrange and manage each ancillary service referral.
MCMC’s ancillary health care services network compliments the wide range of other managed care services MCMC already offers. In addition, clients can now make one call to schedule multiple services which will increase efficiencies by decreasing administrative burdens. This service addition falls in line with one of MCMC’s core objectives for all our programs which is to provide the highest level of care while decreasing cost as appropriate.
MCAS’s ancillary health care products and services include:
Claims professionals can call MCAS for all DME needs such as tens units, cold therapy units, oxygen, and hospital beds as well as an unlimited range of medical supplies. Additionally MCAS offers home health services including home nursing, home infusion, physical therapy, occupational therapy and medical care companions. Additional products and services include a robust transportation program that offers professional taxi service, private sedans, wheelchair accessible vans, basic life support ambulances and critical care ambulances. Through this program MCAS also offers air flight and hotel accommodations. MCAS also offers Translation by certified interpreters for more than 125 languages. MCAS can provide vehicle and home modifications to meet all claimants requirements through highly skilled staff and high quality equipment. MCAS also manages the most critical claimants through catastrophic cost management which ensures that the most critical claimants receive the highest level of care through a cost effective approach both now and as clients develop future care plans for those claimants.
Call Center: (866) 535-0905
Fax: (727) 535-0955